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Billing and Statements
In this section, we share important billing and statement information, as well as key differences you need to know about your new JPMorganChase accounts.
REMINDERS: September 30, 2024: fee waivers expire and Deficient Earnings Allowance fees will start to be debited.
Billing Analysis Statements (Monthly Statement Reporting)
You’ll continue to receive your monthly billing statements from First Republic through the first three weeks of May. You will not receive a billing statement for the last week of May while your accounts are being transitioned, and you will receive your June statement from JPMorganChase in July.
You will be able to view your transaction activity on your DDA bank statement and through one of our online digital platforms, Access or Connect (details below). Your statement will be similar in appearance, but the billing service codes will be different than what you are used to seeing. You can review the Account Analysis statement guide to familiarize yourself with its format.
Bank Statements
Your bank statements will continue to include all your transaction activity. Statements will be processed on the last business day of the month and sent out two calendar days later. However, you will not receive your first JPMorganChase statement until June 3.
You’ll receive two bank statements for the month of May when we integrate your accounts. Your First Republic statement will include activity for May 1-24, and your JPMorganChase statement will include activity for May 25-31.
Statement Differences
While the format of your statements will look slightly different, you’ll continue to see all the information you need to reconcile your accounts. Differences include the number of check images received per page, a summary of daily balances, an enhanced detail description and more. Additionally, interest-bearing accounts will receive a separate statement showing the daily interest accrued each day.
Accessing Statements
Authorized users will be able to access their JPMorganChase statements online through one of our digital platforms, Access or Connect. If you currently receive your First Republic account statements by mail or email, you’ll now receive your statements electronically through one of our digital platforms. Please note, as part of our Environmental, Social and Governance (ESG) initiatives, we do not send paper statements. Also, we do not support special handling, including overnight mail, packaging of statements and emailing the statement directly. If you have questions, please reach out to your relationship team
Sign up for alerts! We’ll email you an alert telling you when your monthly statement becomes available via our online portal.
Access: We’ll continue to bill you at your current First Republic prices for your online profile activity, however, it means we’ll need to create a new profile for you, even if you have one with us already.
Additionally, to view Billing Statements, Security Administrators must first entitle users in Access Manager. Entitled users should then select Billing under Statements and select the desired account or billing group. If the group account listed is incorrect and needs to be changed, please contact your Client Service Associate.
You’ll also be able to view your past First Republic statements in Access. If you need to access your historical billing analysis statements on the First Republic portal, you’ll be able to do so until year end.
Chase Connect
If you have an existing Chase Connect profile, your accounts will be combined automatically and your Chase Connect activity will bill at your current JPMorganChase rates. You’ll also be able to view your past statements with First Republic.
You’ll also be able to view your past First Republic statements in Connect. If you need to access your historical billing analysis statements on the First Republic portal, you’ll be able to do so until year end.
Overdraft
We do not offer overdraft protection, so it’s important to maintain sufficient funds in your accounts. Negative/overdrawn balances will be assessed fees on outstanding amounts. If you don’t have a sufficient available collected balance in your account at the time a transaction is presented for payment, it may be returned unpaid or overdraw the account. We offer alternative solutions to managing liquidity needs; please talk with your relationship team about your options.
We assess an overdraft interest charge on negative collected balances and calculate the fee the next day on the overdraft balance amount; you’ll see the charge on your monthly statement. However, you won’t be charged these fees until they become effective for transitioning First Republic clients on August 26, 2024.
Fee Waivers
As a courtesy, we're waiving certain fees. This means that the Account Analysis statements you received for June and July reflected current volumes and pricing; however, you were not debited for Deficient Earnings Allowance fees and these monthly statements should have a Service Charge Amount of $0.00. August statements will be available on September 9, 2024, and Deficient Earnings Allowance fees will be debited starting with the October billing cycle on November 15.
Billing Calculation Differences
JPMorganChase will provide credit on 100% of eligible balances, an increase from the 90% provided by First Republic. However, we will assess a 13-basis-point Balance Based Charge.
Also, for certain products and services, the unit of measure will differ.
Analyzed Accounts
Our Commercial Checking product, which includes Simplified Business Checking, provides earnings credit based on the balances you maintain. Earnings credits can be used to offset your billing charges. You will begin receiving an account analysis statement from us beginning in July for your June activity.
We do not support linking consumer accounts to a business analyzed DDA. So, beginning with your June billing statements, you will no longer see consumer analyzed accounts linked to an account analysis billing relationship, and these accounts will be subject to consumer pricing.
FX Rate and Spread
FX wires have a rate that is made up of a JPMorganChase base rate plus spread. The applicable exchange rate and spread is determined by JPMorganChase and may differ from other foreign exchange rates and spreads.
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