Receivables

Your receivables products including Cash Vault Services, Lockbox, Image Cash Letter and Remote Deposit Capture will continue to operate under First Republic until your account(s) transition to our receivables solutions.

We're an industry leader of wholesale lockbox, and have invested more than $100 million in our check processing capabilities. Our national network of 100+ cash vaults provides convenience and flexibility for all your cash needs.

These services are designed to improve operational efficiencies and streamline your receivables process.

Cash Vault Services

Lockbox Services

Cash Vault Services

Voice Ordering

You will, or already may have, received a package containing your new Voice Response Unit (VRU) Order Guide, VRU ordering codes and a Vault Product guide containing instructions on how to use the JPMorgan Chase telephone VRU ordering system. If you have not received these critical materials, please contact us to request the information. Without them, you won’t be able to use the VRU system to place orders.

Ordering Freeze

At JPMorgan Chase, we differentiate each of your cash vault pickup locations by assigning a unique location identifier (ULID). This provides deeper insight into your deposit analytics and helps us identify your deposits in our cash vault processing system. This information also allows you to view reporting and reconcile based on each location. The ULID also will be reflected on the numbers (MICR Line) on the bottom of the deposit ticket.

If you have only one account number for multiple cash vault pickup locations, please choose an ULID for each of your locations. Typically, clients assign either a store number or digits from the location address as the ULID.

Lockbox Services

As of May 24, J.P. Morgan will replace your current lockbox. This means you should have received a new lockbox address by May 1. All mail have been automatically forward from your existing lockbox for 90 calendar days, starting May 24.

It’s important that you begin assessing potential impact to your company, such as remittance address changes to billing statements, websites, automated phone systems, etc. Your internal technology or print resources can help you make these updates as needed.

Your lockbox location may also change. This chart shows how First Republic lockboxes have migrate.

First Republic Lockbox Location	J.P. Morgan Lockbox Location
Boston, New York, Pittsburgh	Brooklyn
Chicago	Chicago
Atlanta, Dallas, Kansas City, Miami	Dallas
Los Angeles, San Francisco	Los Angeles
Tempe	Tempe

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Remember: We won't ask for confidential information such as your password, personal identification number (PIN) or other account information in a text message or email, or over the phone unless you call us about an issue, such as something to do with your account.

The information provided here is intended to help clients protect themselves from fraud and cyberfraud. It does not provide a comprehensive list of all types of fraud activities or identify all types of cybersecurity best practices. Your company or organization is responsible for determining how to best protect itself against fraud and cyberfraud and for selecting the best practices that are most appropriate to your needs.

Clients who do not use appropriate fraud-prevention tools increase their risk of losses and are liable for all losses incurred for payments originating using any authorized users’ security credentials or others who have designated transaction authority.