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Connectivity Solutions

Our award-winning online banking platforms, J.P. Morgan Access® and Chase Connect®, offer a host of online, mobile, and direct transmission solutions to manage your business banking and treasury needs.

Prior to integration, we sent you login credentials along with other details you need to get started. You’ll have access to a wide range of resources—from self-service tools to support information.

J.P. Morgan Access®

How to enroll in fraud protection services
ACH Transaction Block
Check Positive Pay

Chase Connect®

How to enroll in fraud protection services
Check Fraud Protection Services and ACH Debit Block

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J.P. Morgan Access®

Now that you’ve received your log in information, you can explore the Access Help Center at any time. Additionally, our Virtual Assistant can help you navigate the platform and answer basic questions.

Important information

As you prepare for integration to J.P. Morgan Access® please be aware of specific tasks related to payment templates and user entitlements.

  • Check Issuance File format: Once your accounts integrate with JPMorganChase, you’ll need to recreate your issue upload file formats within Access.
  • FX wires templates: You can now set up templates for your payments.
  • View only mode: SAs will need to manually entitle users with this capability once they receive log-in credentials. You can find steps on how to do this in the Access Help Center, along with other tips to help familiarize yourself with the platform.

Fraud protection services

ACH Transaction Block
Check Positive Pay

J.P. Morgan Access FAQs

Read FAQs

Chase Connect®

Now that you’ve been using Chase Connect® for your online banking, refer to our Go-to guides as you have questions or want more information.

Fraud protection services

Check Fraud Protection Services and ACH Debit Block

Chase Connect FAQs

Read FAQs

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Remember: We won't ask for confidential information such as your password, personal identification number (PIN) or other account information in a text message or email, or over the phone unless you call us about an issue, such as something to do with your account.

The information provided here is intended to help clients protect themselves from fraud and cyberfraud. It does not provide a comprehensive list of all types of fraud activities or identify all types of cybersecurity best practices. Your company or organization is responsible for determining how to best protect itself against fraud and cyberfraud and for selecting the best practices that are most appropriate to your needs.

Clients who do not use appropriate fraud-prevention tools increase their risk of losses and are liable for all losses incurred for payments originating using any authorized users’ security credentials or others who have designated transaction authority.

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